Privacy Policy for Meta AI (Finland)

Purpose and scope

This Privacy Policy explains how Meta AI (“we”, “us”, “our”) collects, uses, discloses, and protects personal data when you use our online financial platform available at https://meta-ai-trading.org (the “Service”). The Service provides market tools and account features related to crypto and other financial market instruments.

This Policy applies to visitors, registered users, and anyone interacting with our Service from Finland or otherwise subject to Finnish and EU data protection rules.

Who we are and how to contact us

Data controller contact

Meta AI

Address: Keilaranta 1, 02150 Espoo, Finland

Phone: +358 9 3158 6402

Email: [email protected]

What personal data we collect

We collect data that you provide directly, data generated through your use of the Service, and data we may receive from third parties where applicable.

Data you provide

• Account details (such as name, email address, password setup information)
• Identity and verification details (where verification is required, including documents or checks)
• Support communications (messages, attachments, call notes)
• Preferences (language, notification settings)

Data generated when you use the Service

• Device and technical data (IP address, device identifiers, browser type, operating system)
• Usage data (pages viewed, session times, clicks, feature interaction)
• Log and security data (authentication events, suspicious activity indicators)
• Approximate location (derived from IP, typically city/region level)

Data from third parties

Where applicable, we may receive:

• Payment status or fraud signals from payment service providers (if used)
• Identity verification results from verification vendors (if used)
• Analytics and advertising signals from cookie/SDK providers (subject to your choices)

Why we use your data (purposes)

We use personal data for the following purposes:

• To create and manage your account and provide access to the Service
• To operate, maintain, and improve functionality and performance
• To verify identity and prevent fraud, misuse, or unauthorized access
• To communicate service messages (security alerts, operational notices, policy updates)
• To respond to support requests and handle complaints
• To comply with legal obligations and enforce our Terms and Conditions
• To analyze aggregate trends and measure effectiveness of features (where permitted)

Legal bases for processing

Depending on the situation, we process personal data under one or more legal bases:

• Performance of a contract (to provide the Service you request)
• Legitimate interests (security, fraud prevention, service improvement, analytics)
• Consent (certain cookies/marketing tools, where required)
• Legal obligations (recordkeeping, responding to lawful requests)

Cookies and similar technologies

We may use cookies, SDKs, and similar tools to:

• Keep you signed in and maintain session integrity
• Store preferences (e.g., language)
• Protect against abuse and detect anomalies
• Understand usage patterns and improve the Service

You can manage cookie settings through your browser controls and, where available, our cookie preferences interface. Blocking certain cookies may limit some functionality.

Sharing and disclosure of data

We do not sell personal data. We may share data only as needed for the purposes described:

Service providers and vendors

We may use vetted providers for hosting, analytics, security monitoring, customer support tooling, identity checks, and communications. They may process data only under our instructions and contractual safeguards.

Business partners and execution via third parties

If the Service connects you to third-party services (such as brokers, exchanges, or liquidity providers), data may be shared when you request such connectivity or when it is necessary to provide the feature. The third party’s own privacy terms may apply to their processing.

Legal and safety disclosures

We may disclose data if required by law, regulation, court order, or lawful request, or when necessary to protect users, the Service, and our rights (e.g., investigating fraud or security incidents).

Corporate events

If we undergo a merger, acquisition, restructuring, or asset sale, data may be transferred as part of that transaction subject to appropriate safeguards.

International transfers

Your data may be processed in countries outside Finland and the EEA where some vendors operate. When transfers occur, we use recognized safeguards such as contractual protections and, where required, supplementary measures.

Data retention

We keep personal data only as long as needed for the purposes described, including:

• Account data: generally for the life of the account
• Security logs: retained for a limited period to investigate incidents and maintain safety
• Support records: retained to resolve issues and for quality and compliance needs

When retention is no longer required, we delete or anonymize data in line with our internal procedures.

Your rights (Finland / EU)

Subject to applicable conditions and exceptions, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Delete data (where applicable)
• Restrict or object to certain processing
• Receive a portable copy of data you provided (data portability)
• Withdraw consent (where processing is based on consent)

You may also have the right to lodge a complaint with a supervisory authority in Finland.

How to submit a privacy request

To request access, deletion, correction, or other rights:

• Email [email protected] from the email associated with your account.
• Include “Privacy Request” in the subject line and specify the request type.
• Provide enough detail for us to locate relevant records (username, approximate dates).

For security, we may ask you to verify your identity before fulfilling the request.

We aim to respond within a reasonable timeframe and may request clarification if needed.

Security measures and your responsibilities

We implement administrative, technical, and organizational measures designed to protect data, such as access controls, monitoring, and encryption where appropriate.

You are responsible for:

• Using a strong, unique password and keeping it confidential
• Enabling multi-factor authentication where available
• Not sharing account credentials or verification codes
• Notifying us immediately if you suspect unauthorized access

Children and age limits

The Service is intended for adults only. You must be at least 18 years old to use Meta AI. We do not knowingly collect personal data from minors.

Changes to this Privacy Policy

We may update this Policy to reflect operational, legal, or security changes. When we make material updates, we will post the revised version on the Service and adjust the “effective” presentation within the page or through a prominent notice where appropriate. Continued use of the Service after an update may indicate acceptance where permitted by law.

Contact

For privacy questions or requests, contact:

Meta AI — [email protected] — +358 9 3158 6402 — Keilaranta 1, 02150 Espoo, Finland